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Research Use Disclaimer

Important Notice

All products offered by MiSu Labs are intended exclusively for laboratory research purposes. By purchasing from MiSu Labs, you acknowledge and agree to the following:

Not for Human or Animal Consumption

MiSu Labs products are NOT intended for human consumption, ingestion, injection, or application to the human body in any form. These products are NOT veterinary medicines and are NOT intended for animal consumption or use.

Laboratory Use Only

All products are manufactured for research applications in controlled laboratory environments. They are subject to the Acceptable Use Policy and may only be purchased and used by qualified research institutions, universities, and licensed laboratories.

No Medical Claims

MiSu Labs makes no medical, therapeutic, or health-related claims regarding our products. We do not recommend our products for any medical condition or application. Any such use is strictly prohibited and is the sole responsibility of the user.

Regulatory Compliance

The purchaser is responsible for ensuring their use of MiSu Labs products complies with all applicable local, state, federal, and international laws and regulations, including the FDA, DEA, and all other governing bodies with jurisdiction.

Liability

MiSu Labs is not responsible for any misuse, improper storage, unauthorized application, or use of our products in violation of this disclaimer. The purchaser assumes all liability for any consequences arising from the use of our products.

Age Restriction

All purchasers must be 21 years of age or older to buy from MiSu Labs.

Acknowledgment

By completing your purchase, you certify that you understand and agree to all terms of this Research Use Disclaimer.

For questions about appropriate use, contact info@misulabs.us.

Last Updated: August 2026

Shipping Policy

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods & Delivery Times

We offer the following standard shipping options:

• Standard Shipping (5-7 business days): Free on orders over $150 USD. Cost for orders under $150: $15
• Priority Shipping (2-3 business days): $25
• Overnight Shipping (1 business day): $45

Please note that delivery times are estimates and may vary depending on your location and carrier conditions.

Shipping Restrictions

We currently ship to the United States only. Shipments to US territories, military addresses (APO/FPO), and PO boxes require special arrangements — contact us at info@misulabs.us for more information.

International Shipping

International shipping is not available at this time. We are working to expand our service area.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number and a link to follow your package in real time.

Damaged or Lost Shipments

If your package arrives damaged or is lost in transit, contact us immediately at info@misulabs.us with photos of the damage and your tracking number. We will work with the carrier to investigate and replace or refund your order as applicable.

Address Changes

Orders cannot be modified once processing has begun. If you need to change your shipping address, contact us immediately. We cannot guarantee address changes on already-shipped orders.

Contact Us

For shipping questions or concerns, reach out to info@misulabs.us or call +1 862-802-2496.

Last Updated: August 2026

Frequently Asked Questions

Products & Quality

Q: Are all your products third-party tested? A: Yes, every batch of MiSu Labs products is independently tested by third-party laboratories to verify purity, identity, and potency. Certificates of Analysis (COAs) are available upon request.

Q: What is the shelf life of your products? A: Properly stored products remain stable for up to 24 months from the date of manufacture. Store in a cool, dark place (2-8°C) away from direct sunlight. Always refer to your product's COA for specific stability data.

Q: Do you offer bulk discounts? A: Yes. Our Wholesale collection offers packages of 10 vials per product with a 25% discount compared to individual purchases. For larger institutional orders, contact us at info@misulabs.us for custom pricing.

Q: What reconstitution solutions do you offer? A: We supply bacteriostatic water in 10ml and 30ml sizes for reconstitution purposes. All solutions meet pharmaceutical-grade standards for research use.

Ordering & Shipping

Q: How long does shipping take? A: Standard shipping (5-7 business days) is free on orders over $150. Priority (2-3 business days) and Overnight options are also available. Processing takes 1-2 business days before your order ships.

Q: Do you ship internationally? A: Currently, we ship to the United States only. International shipping is being developed.

Q: Can I track my order? A: Yes, you'll receive a tracking number via email once your order ships.

Q: What if my order arrives damaged? A: Contact us immediately with photos and your tracking number. We will replace or refund the damaged items.

Policies & Legal

Q: Who can purchase from MiSu Labs? A: MiSu Labs sells exclusively to qualified research institutions, universities, and licensed laboratories. Purchasers must be 21 years of age or older. All products are intended for research use only.

Q: What is your return policy? A: Returns are accepted within 30 days for defective or damaged products only. Used, opened, or tampered products cannot be returned. See our full Returns & Refunds policy for details.

Q: Is there a refund on shipping costs? A: Shipping costs are non-refundable unless the damage was MiSu Labs' error.

Q: How is my personal information protected? A: MiSu Labs uses industry-standard SSL encryption and secure payment processing. Your data is never sold to third parties. See our Privacy Policy for more details.

Q: What payment methods do you accept? A: We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, PayPal, and Shop Pay.

Technical & Research

Q: Do you provide Certificates of Analysis for all products? A: Yes, COAs are available for every batch in our COA Library. Most recent certificates are automatically provided; historical batches can be requested.

Q: What is your quality assurance process? A: All products are manufactured under pharmaceutical-grade conditions with:

• Precision manufacturing and equipment
• Third-party laboratory testing
• Batch-by-batch documentation
• Full transparency on purity and potency

Q: Can I request custom compounds or batches? A: For institutional inquiries about custom formulations, contact us at info@misulabs.us with your specifications.

Account & Billing

Q: Do you offer a newsletter? A: Yes, subscribe to our newsletter for updates on new products, batch releases, and research insights. You can unsubscribe at any time.

Q: What if I have a billing question? A: Contact our support team at info@misulabs.us or call +1 862-802-2496.

Q: Do you save my payment information? A: No. Your payment information is processed securely and not stored on our servers per PCI compliance standards.

Still Have Questions?

Contact us at info@misulabs.us or call +1 862-802-2496. We're happy to help.

Last Updated: August 2026